A Fortune 500 IT solutions provider serving business, government, education, and healthcare clients across the United States, the United Kingdom, and Canada sought to strengthen delivery consistency and customer value. To achieve this, the organization’s PMO partnered with us to design and deliver a customized Project Rescue and Leadership Development Workshop focused on helping project managers get troubled projects back on track and keep them there.
Client: Information Technology Solutions Provider
Scope: Leadership development and project rescue training for project managers
Focus Areas: Project Recovery, Leadership Development, Project Management Capability
Results: Project managers gained the tools, confidence, and framework to recover at-risk projects and prevent future derailments
As the organization expanded its global operations and project portfolio, its PMO focused on developing a culture of innovation and continuous improvement. Despite strong processes and training, the team identified a gap in managing projects that had gone off track. They needed a practical, repeatable approach to recover projects efficiently and prevent future derailments.
Key challenges included:
Lack of a structured framework for project recovery
Inconsistent approaches to rescuing at-risk projects
Need for enhanced leadership and communication skills among project managers
Desire to improve return on investment and delivery consistency across complex projects
We designed and delivered a custom Project Rescue Training and Leadership Development Workshop tailored to the organization’s culture and PMO maturity. Drawing on our experience as both project leaders and practitioners, we created a program that balanced proven techniques with hands-on application.
Before the workshop, participants were asked to bring a real or past project that had gone off track to make the learning immediately relevant and actionable. During the session, we guided participants through frameworks for diagnosing issues, resetting stakeholder alignment, and implementing recovery plans. The training also emphasized leadership, influence, and communication—key skills for preventing future project challenges.
Key actions included:
Designed a custom Project Rescue and Leadership Development Workshop
Tailored the training to the organization’s project culture and PMO maturity
Required participants to apply lessons to real or past projects
Provided a comprehensive Course Workbook and Project Rescue Toolkit
Conducted the full program within two weeks of contract signing
The workshop equipped project managers with a clear framework to identify, address, and recover troubled projects quickly. Participants gained practical tools and renewed confidence to lead complex initiatives more effectively, aligning delivery outcomes with the organization’s commitment to customer excellence.
Key results included:
Trained project managers to recover at-risk projects efficiently
Improved leadership and communication across project teams
Established a standard framework for project recovery and prevention
Strengthened confidence and capability within the PMO
Reinforced a culture of continuous learning and improvement
The success of this engagement deepened the organization’s internal project management capability and strengthened its ability to deliver exceptional customer outcomes, building a foundation for ongoing leadership development and strategic project delivery.
