A prominent national animal welfare organization recognized the need to strengthen its project management capabilities and establish a Project Management Office (PMO) that would align its programs and initiatives with strategic goals. With a mission centered on animal welfare and a nationwide presence, the organization sought to build a PMO that could drive operational excellence, improve project outcomes, and deliver measurable value to stakeholders.
Recognizing the PMO’s potential as a catalyst for transformation, the organization also aimed to elevate its PMO leader—empowering them to become a trusted strategic partner and integral voice in organizational decision-making.
Client: Leading Animal Welfare Organization
Scope: PMO development, leadership coaching, and project management capability building
Focus Areas: PMO Design, Leadership Enablement, Governance, Strategic Alignment
Results: Built a strategic, value-driven PMO that enhanced delivery performance, strengthened alignment, and empowered leadership to drive organization-wide impact
The organization faced several challenges in building an effective PMO from the ground up. They required a clear framework, defined roles and responsibilities, and consistent project management processes. At the same time, they needed support in attracting and developing the right talent and positioning the PMO as a strategic function within the organization.
Key challenges included:
Absence of a formal PMO structure, governance, and methodology
Lack of defined roles, responsibilities, and delivery processes
Limited project management capability and leadership development
Need to recruit skilled PM professionals to build internal capacity
Desire to position the PMO as a strategic enabler of organizational success
We partnered with the organization to develop a comprehensive roadmap for PMO establishment and strategic alignment. The engagement began with a full assessment of current project management practices, leadership capacity, and organizational goals. Based on this insight, we designed a fit-for-purpose PMO framework supported by governance, role clarity, and scalable methodologies.
To strengthen capability, we guided the recruitment and onboarding of skilled project management professionals while delivering targeted coaching and leadership development programs. Working closely with the PMO leader, we provided ongoing mentoring to help them build confidence, influence, and visibility at the executive level.
Using our IMPACT Engine System, we introduced a holistic approach to ensure projects were aligned with strategic priorities, resource allocation was optimized, and decision-making was data-driven.
Key actions included:
Conducted a comprehensive assessment of project management practices and goals
Designed a tailored PMO framework with defined roles, governance, and processes
Supported recruitment and onboarding of key PMO talent
Delivered coaching and leadership development for PMO leaders and staff
Implemented the IMPACT Engine System to align projects with strategic objectives
Through this partnership, the organization successfully built a robust, value-driven PMO that became a cornerstone of strategic delivery and operational excellence. The new PMO improved communication, collaboration, and resource allocation across departments—enhancing the success and visibility of key initiatives.
By leveraging the IMPACT Engine System, the organization established a culture of alignment and accountability, resulting in better project prioritization, higher stakeholder satisfaction, and measurable improvement in portfolio performance. The PMO leader now holds a trusted, influential role at the leadership table—driving decisions that directly support the organization’s mission and long-term impact.
Key results included:
Established a structured and mission-driven PMO aligned with strategic goals
Enhanced collaboration and communication across the organization
Improved project portfolio management and resource utilization
Increased stakeholder satisfaction and delivery performance
Elevated PMO leadership to a strategic advisory role within the organization
