Case Study

Establishing a PMO to Accelerate Innovation for a Global Foodservice Equipment Manufacturer

A global foodservice equipment manufacturer designs and produces high-speed ovens used by operators worldwide. To sustain growth and accelerate innovation, the organization needed a stronger system to manage new product development, improve on-time launches, and align investments across R&D, Operations, Supply Chain, and Commercial teams. We helped establish a PMO to create focus, transparency, and discipline in portfolio delivery.

Project Highlights

Industry: Foodservice equipment manufacturing
Scope: Portfolio Management Office (PMO) setup and implementation
Focus Areas: New product development, governance, portfolio prioritization, cross-functional alignment
Results: £2.6M CapEx/OpEx savings, 100% leadership trust restored, 4× ROI uplift

Challenge

Projects were being approved locally with limited visibility and inconsistent governance. Reporting was manual and often late, and teams struggled to balance priorities across functions.

Key issues included:

Inconsistent stage-gates and lack of standardized approval processes
Limited visibility into capacity and resource allocation
Conflicting priorities and delayed launches
Manual reporting and late data updates

Solution

We set up a central PMO to integrate new product development and change initiatives, ensuring a single view of priorities and performance. The approach improved coordination, sped up delivery, and strengthened cross-functional alignment.

Key actions included:

Establishing the PMO as the integrator for NPD and change, introducing standard stage-gates and portfolio scoring
Creating a cross-functional prioritization forum across R&D, Operations, Commercial, and Finance
Implementing a PPM tool and single dashboard for schedule, spend, risk, and benefits
Introducing stop/continue reviews and a change-freeze window for critical launches
Coaching project leads to build delivery capability and consistency

Results

The new PMO brought structure, visibility, and confidence to portfolio delivery. Teams were able to coordinate effectively, accelerate innovation, and improve return on investment.

Key results included:

£2.6M immediate CapEx/OpEx savings
100% leadership trust restored in PMO reporting
4× ROI uplift through better prioritization and resource alignment
Improved on-time launch rate for new product development initiatives

Over time, the manufacturer established a scalable PMO model that continues to drive faster innovation, stronger governance, and sustained business growth.

What People Say About Us

Global Transformation Group’s transformative approach has revolutionized the way I guide people through change. With empathy and understanding, she masterfully supports individuals and organizations on their journey to unlock their full potential and achieve their strategic goals. Their expertise showcases the power of creating a positive, collaborative environment that empowers organizations to thrive.

The IMPACT Engine System is comprehensive, practical, and proven. You are led through a logical sequence of steps that results in faster, better business outcomes that are aligned with the organization’s strategy, providing undeniable value for the organization, and ultimately earning you a seat at the table as the organization’s Strategy Navigator.

I’ve personally seen delivery leaders go through the IMPACT Engine process and go from burned out to burning bright! This system just works every time.

By emphasizing the value chain and strategy lifecycle, the PMO is positioned as a crucial player in driving organizational transformation and operational excellence. Their focus on practicality, collaboration, and impactful results sets a new standard for excellence in organizational management.

Realize the full potential of your business through better approaches designed to elevate business value.