A leading energy and utilities provider sought to transform how its portfolio management office operated. The existing PMO was viewed as administrative, offering limited insight into project performance. We helped the organization redesign its PMO to drive transparency, improve governance, and restore confidence across leadership teams.
Industry: Energy and utilities
Scope: PMO redesign and implementation
Focus Areas: Portfolio governance, data integrity, leadership alignment
Results: £8M CapEx/OpEx savings, 100% leadership trust restored, 3× ROI uplift
The existing PMO lacked strategic visibility and credibility. Leadership struggled with inconsistent delivery standards and unreliable data, which led to poor investment decisions.
Key issues included:
No clear portfolio insight or prioritization
Weak governance and inconsistent delivery practices
Limited trust in PMO data and reporting
Fragmented, siloed systems
We redefined the PMO’s role to become a strategic partner to the business. Our approach focused on establishing governance frameworks, improving portfolio reporting, and enabling data-driven decision-making.
Key actions included:
Designing a clear governance model for portfolio oversight
Standardizing data and reporting processes to restore accuracy and trust
Introducing portfolio prioritization and investment evaluation tools
Coaching PMO leaders and stakeholders to adopt new processes
The redesigned PMO quickly demonstrated measurable impact. Leadership confidence was fully restored, financial savings were realized, and the organization began making better, faster decisions about where to invest resources.
Key results included:
£8M immediate CapEx/OpEx savings
100% leadership trust restored in PMO data and processes
3× ROI uplift through better project and resource alignment
Ongoing share value growth tied to improved delivery performance
Over time, the organization established a trusted PMO that continues to guide strategic investment and deliver enterprise-wide value.